Privacy Policy

Jay Logistics & Trade LLC

Effective date: 10/20/2026
Last updated: 10/20/2026
Website: https://jlogisticsandtrade.com/
Privacy contact: compliance@jlogisticsandtrade.com , info@jlogisticsandtrade.com
Mailing address: 16510 Northchase Dr, Houston, Texas, United States

1. Who we are and what this policy covers

Jay Logistics & Trade LLC (“JLT,” “we,” “us,” or “our”) provides products, logistics, engineering, manufacturing, distribution, e-commerce, and related services. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website, online store, Customer, Innovator, Vendor, and Employee portals, and related communications and services that link to this policy. It also covers J-JACK branded offerings operated by JLT to the extent they link to this policy.

Personal information means information that identifies, relates to, describes, or can reasonably be linked to an individual or household, as defined by applicable law. Business contact information may also be personal information. Properly deidentified or aggregated information is outside this definition where applicable law permits; we will not attempt to reidentify deidentified information except as legally permitted.

This policy applies to our handling of personal information. It does not transfer intellectual property rights, replace a confidentiality agreement, establish shipping or refund terms, or authorize uses of information that require separate consent. Separate notices may apply to particular services, recruitment, employment, connected devices, or mobile applications. Those notices explain the relevant additional processing.

An independently operated affiliate, marketplace seller, or third-party website is not automatically covered merely because it works with JLT. Where another entity independently determines how it uses your information, its own privacy notice may apply.

2. Information you provide

Depending on your relationship with JLT and the features you use, we collect the following categories:

Identity and contact information: name, email address, telephone number, organization, job title, billing address, shipping address, and delivery contact details.
Account information: username, account identifier, password credentials for a local account, selected portal, profile details, preferences, verification status, and account recovery information. Password credentials must be handled through the authentication system rather than placed in support messages.
Commercial information: products viewed or requested, selections and variations, shopping cart contents, orders, quotes, invoices, deposits, payment status, transaction references, warranties, returns, refunds, and service history.
Communications: inquiries, support tickets, correspondence, feedback, dispute materials, and information you provide when contacting us.
Project and innovation information: proposals, specifications, drawings, models, photographs, videos, testing information, project contacts, and other submitted files. Some project information may be commercially confidential without being personal information.
Vendor information: business contacts, supplier applications, certifications, insurance information, contracts, fulfillment details, and payment or tax information reasonably necessary for onboarding and payment.
Applicant and workforce information: résumés, qualifications, work history, application communications, references, work contact information, and portal access records. Additional employment, payroll, identity verification, or screening information is addressed through the applicable workforce notice and authorized process.
Public submissions: reviews, comments, display names, profile images, and other content you choose to publish through available features.

Please provide accurate information and do not submit another person’s personal information unless you are authorized to do so. When arranging delivery, employment references, or project collaboration, provide any notices or obtain permissions required for sharing those individuals’ details.

Do not upload Social Security numbers, government identification, full payment card details, medical information, passwords, or similarly sensitive information through ordinary contact forms, comments, or project uploads. Where such information is legitimately necessary, we will identify an appropriate collection process and any additional notice or consent required.

3. Information collected automatically

When you access the platform, our website and supporting providers may collect IP address, browser type, device and operating system information, referring pages, pages viewed, timestamps, approximate location inferred from IP address, interaction events, and technical or error logs. Cookies or similar technologies can associate activity with a browser, session, or account.

Security records may include sign-in attempts, account changes, suspicious activity, and actions within restricted portals. A restricted portal does not mean activity is unlogged. Any workforce monitoring beyond ordinary access and security logging is subject to separate notice and applicable law.

This policy does not mean that we collect precise GPS location, biometric identifiers, or every type of device data. Such collection requires an actual enabled feature and any additional disclosures or permissions required by law.

4. Information from other sources

We may receive information from:

Google or Microsoft when you choose an available third-party sign-in option;
payment providers concerning transaction status, limited payment details, refunds, chargebacks, and fraud indicators;
suppliers, warehouses, carriers, freight forwarders, customs brokers, and installation or service partners concerning fulfillment and delivery;
your organization or an authorized account administrator concerning business access or project participation;
recruitment sources or references when you authorize or initiate the relevant process; and
publicly available business sources and authorized verification providers where reasonably necessary for a legitimate business relationship.

We use information from these sources for the purposes described in this policy and provide additional notice where required.

5. How we use personal information

We use personal information as reasonably necessary to:

Create, verify, administer, and secure accounts and assign appropriate portal access.
Process orders, quotes, deposits, payments, invoices, refunds, warranties, and disputes.
Coordinate manufacturing, procurement, shipping, delivery, customs clearance, installation, and after-sales service.
Provide logistics, engineering, design, manufacturing, distribution, and related contracted services.
Evaluate innovation submissions, coordinate project work, and communicate with participants.
Onboard vendors, administer contracts, verify relevant credentials, and manage payments.
Evaluate applications and administer workforce access, subject to separate notices where appropriate.
Respond to inquiries and provide account, product, and technical support.
Maintain the website, troubleshoot failures, assess performance, and improve functionality.
Detect and prevent fraud, unauthorized access, abuse, and other harmful activity.
Send service communications and, subject to applicable choices and consent, promotional communications.
Maintain business and accounting records, comply with legal obligations, establish or defend legal claims, and respond to lawful requests.

Where consent is required, we obtain it before the relevant processing. Acknowledging this policy does not itself provide consent to optional advertising, marketing texts, sensitive-data processing, or unrelated uses.

6. The four portals

Customer portal

Customer information supports account management, purchasing, saved delivery details where offered, order history, invoices, tracking, returns, warranty support, and customer service. Authorized personnel and necessary providers receive access appropriate to their responsibilities. Customers should not be able to access other customers’ private records.

Innovator portal

Innovator information supports applications, project evaluation, collaboration, development, testing, and related communications. Access may be provided to authorized reviewers, engineers, contractors, or partners involved in the project, subject to the applicable arrangement. Public project features, if offered, should identify which submissions become public.

A submission is not automatically protected by an NDA merely because it is uploaded to a portal. Intellectual property ownership, confidentiality, licensing, and commercialization must be addressed in the relevant project agreement. Avoid submitting third-party confidential materials without authority.

Vendor portal

Vendor information supports supplier evaluation, onboarding, compliance checks, procurement, fulfillment, communication, contract administration, and payouts. A vendor fulfilling an order may receive the customer and delivery information necessary for that order. Customer information is to be used only for the authorized purpose and applicable legal obligations, rather than unrelated solicitation.

Employee portal

The Employee portal supports authorized internal access and work administration. We may use company email verification and other authorization checks to establish eligibility. Possession of a company email address does not by itself guarantee permission to access every internal resource. Workforce records and monitoring are subject to applicable employment notices and law. Vendor or contractor access does not itself create an employment relationship.

7. Google and Microsoft sign-in

Where enabled, you may choose to create or access a JLT account using Google or Microsoft. The provider authenticates you and supplies information permitted by the permissions you approve. Depending on the integration, this may include an account identifier, name, email address, verification status, profile image, and authentication information needed to establish a session.

Enabled providers and actual permissions:

Where enabled, JLT offers sign-in through Google or Microsoft. Depending on the permissions requested and approved, JLT may receive your name, email address, account identifier, email-verification status, and profile image. We use the information received to create or link your JLT account, authenticate access, and maintain account security.

The information requested is identified during the provider’s authorization process. JLT does not receive your Google or Microsoft password. Signing in does not, by itself, grant access to your email messages, contacts, calendars, or cloud files.

Authentication tokens and session information may be processed or retained as needed to support the enabled sign-in functionality. Where a profile image is provided, it may be displayed through a provider-hosted reference or stored with your JLT profile, depending on the integration.

You may revoke JLT’s access through your Google or Microsoft account settings. Revoking access may affect future sign-in but does not automatically delete your JLT account or records we may lawfully retain. For assistance with account access or deletion, contact info@jlogisticsandtrade.com.

Before publication: verify the actual permissions, received fields, token retention, and profile-image handling. This wording describes possible configurations; it does not confirm JLT’s current setup.

We use the authorized information to authenticate you, link or create the appropriate JLT account, maintain access, and protect the account. Third-party sign-in does not give JLT your Google or Microsoft password. It does not by itself authorize access to email messages, contacts, calendars, or cloud files. Any additional access requires an actual feature, an appropriate permission request, and corresponding notice.

We do not request permissions merely for potential future features. Google user data is handled in accordance with the applicable Google API Services User Data Policy; additional Limited Use requirements apply where relevant to the scopes used. Provider-derived information is not to be repurposed contrary to those restrictions.

You can review or revoke access through your Google or Microsoft account settings. Revocation can affect sign-in and does not automatically erase JLT orders, business records, or the JLT account. Contact us to request account deletion or an available alternative access method. The provider also processes information under its own privacy notice:

Google: https://policies.google.com/privacy
Microsoft: https://privacy.microsoft.com/privacystatement

8. Passwords, verification, and account recovery

Local account credentials, third-party sign-in credentials, session identifiers, and verification information support account security. Where phone or email verification is enabled, we and our delivery providers process the destination address or number, verification status, and associated technical information to deliver and validate messages.

Verification codes are for authentication and must not be shared with unauthorized people. Providing a number for an OTP or delivery update does not by itself authorize promotional text messages.

Account recovery and sensitive changes may require verification. We may retain limited records of verification and account changes to investigate abuse. We do not need your existing password or a third-party account password to answer an ordinary support request.

9. Payments, deposits, and financial records

Payments are handled through the payment options displayed at checkout or in the relevant invoice process. Payment providers process information necessary to authorize and complete transactions and may use information for their own fraud prevention, regulatory compliance, and other purposes explained in their notices.

JLT receives transaction information needed to administer orders and accounting, which may include payment status, transaction identifiers, billing details, limited card descriptors, payment tokens where enabled, refund information, and dispute records. Exact information depends on the payment method and integration.

Payment handling confirmation:

Payment Information, Transaction Records, and Payment Providers

Payment Processing

JLT uses third-party payment providers to process payments for products, services, deposits, invoices, and other authorized transactions. Payment options depend on those displayed at checkout or provided through an approved invoice or payment request.

JLT uses Stripe for supported payment processing. Stripe processes personal information under its applicable service arrangements and privacy practices. Its privacy policy is available at stripe.com/privacy. Banks, card networks, digital wallets, and other payment-method providers may also process information under their own privacy notices. stripe.com

Information Provided During Checkout

Depending on the transaction and payment method, payment processing may involve your name, email address, telephone number, billing and delivery addresses, order details, transaction amount, currency, payment credentials, and information used to authenticate the payment or assess fraud risk.

Information entered into payment-provider fields is handled according to the provider’s integration and the selected payment method. Information submitted through JLT’s order, account, billing, and delivery fields is processed to administer your purchase or requested service.

III. Information Received and Retained by JLT

JLT receives information necessary to confirm and administer transactions. Depending on the integration, this may include:

Customer contact, billing, and delivery information.
Order numbers, purchased items, selected options, quantities, prices, taxes, and shipping charges.
Payment status, transaction dates, amounts, currencies, and payment-method type.
Payment-provider customer identifiers, transaction references, and payment tokens where supported.
Limited payment-method descriptors, such as card brand and last four digits, where returned by the provider.
Refund, cancellation, dispute, chargeback, and relevant verification information.

These records may be associated with your order or account in WooCommerce and related business systems. A payment token or provider reference is different from a complete card number, although it must still be protected against unauthorized access or use.

Technical Records and Logs

Payment integrations may generate technical records concerning transaction events, status updates, payment-provider notifications, unsuccessful payment attempts, error messages, timestamps, and related order or transaction identifiers.

Where retained, these records support troubleshooting, reconciliation, security, fraud investigation, and the resolution of payment issues. Their contents depend on the active integrations and logging configuration. Access should be restricted to authorized personnel and providers with a relevant operational need.

Do not send complete card numbers, card security codes, banking passwords, or authentication codes through ordinary email, support messages, public comments, or project-upload forms.

Saved Payment Methods

Where a saved-payment feature is offered and you choose to use it, the payment provider may retain payment credentials and return a token or reference that supports future authorized transactions.

Saving a payment method does not, by itself, authorize JLT to initiate unrelated charges. Recurring payments, installment arrangements, or other future charges require the applicable authorization and transaction terms.

You may manage available saved-payment options through your account or the relevant provider. Removing a saved method does not automatically erase completed transaction records or cancel an existing payment obligation.

Uses and Disclosures

JLT uses relevant payment and transaction information to process purchases, administer deposits and invoices, reconcile accounts, issue refunds, provide support, investigate suspected fraud, and satisfy accounting and legal obligations.

When necessary, relevant order records, delivery confirmations, correspondence, and transaction details may be disclosed to payment providers, banks, card networks, professional advisers, or dispute administrators to investigate or resolve a payment dispute.

Information disclosed for these purposes is limited according to the relevant transaction, investigation, or legal requirement.

VII. Retention and Privacy Requests

Payment and transaction records are retained according to applicable accounting, tax, contractual, security, and legal requirements. Closing an account or requesting deletion does not necessarily require the removal of records that JLT or a payment provider may lawfully retain.

For questions about JLT’s transaction records, contact info@jlogisticsandtrade.com with the subject “Payment Privacy Request.” Requests concerning a provider’s independent processing may also need to be directed to that provider.

Before publication: the actual checkout integration, WooCommerce records, and logs still need inspection. This wording does not claim that complete card numbers or security codes never reach JLT’s servers, because that has not been verified.

Do not send full card numbers or security codes through ordinary messages. When necessary, relevant transaction, delivery, and communication records may be disclosed to payment providers, banks, or dispute administrators to investigate fraud or resolve a chargeback. This policy does not establish deposit, cancellation, or refund entitlements; the applicable transaction terms govern those matters, subject to law.

10. Domestic and international fulfillment and service delivery

JLT operates from the United States and coordinates with domestic and international suppliers, manufacturers, plants, warehouses, logistics providers, and other service partners. Depending on the order or service, partners may be located in the United States, China, or other countries.

We disclose information reasonably necessary for the task. For example, a fulfillment partner may need the recipient’s name, delivery address, contact number, ordered item, and delivery instructions. A customs broker may require additional identification, importer, or tax information when legally necessary. We do not need to provide a manufacturer your unrelated account or login credentials to fulfill an order.

Cross-border shipment and delivery records may be processed by carriers, customs authorities, and other parties under their own legal obligations. Product origin, shipping charges, delivery estimates, import duties, and return addresses are addressed separately in the applicable product information, shipping policy, quote, and return policy.

11. Cookies, analytics, advertising, and embedded content

We use essential technologies to support functions such as authentication, shopping carts, security, checkout, and preference management. Other technologies may support analytics, advertising measurement, personalization, social media integrations, or embedded content where enabled.

Current technology disclosure:

Cookies, Pixels, and Similar Technologies

I. How These Technologies Work

JLT’s website and supporting services use cookies and similar technologies to support website functionality, account access, shopping, security, and other enabled features.

Cookies are small files stored in your browser. Similar technologies include local storage, tracking pixels, and embedded scripts. Depending on their purpose, these technologies may process session identifiers, browser and device information, IP addresses, preferences, pages viewed, and interactions with website features.

Some technologies operate only during a session. Others remain until their expiration date or until you delete them. Cookie expiration does not necessarily determine how long related server-side records are retained.

II. Shopping Cart and Checkout Technologies

JLT uses WooCommerce to support its online store. Depending on the features used and website configuration, WooCommerce may set the following cookies:

Provider / technology	Cookie name or type	Purpose and information involved	Documented default duration	Classification and controls
JLT / WooCommerce	woocommerce_cart_hash	Recognizes changes to shopping-cart contents using a cart-related value.	Session	Generally necessary for cart functionality; browser controls can block or delete it, which may affect shopping.
JLT / WooCommerce	woocommerce_items_in_cart	Indicates whether the cart contains items and supports cart updates.	Session	Generally necessary for cart functionality; managed through browser controls.
JLT / WooCommerce	wp_woocommerce_session_*	Stores a unique session code that links the browser to cart information held in the store’s database.	Two days	Generally necessary for shopping-session functionality; managed through browser controls.
JLT / WooCommerce	woocommerce_recently_viewed	Supports a recently viewed products feature where enabled.	Session	Functional; controls depend on the enabled feature and applicable consent requirements.
JLT / WooCommerce	store_notice*	Remembers dismissal of a store notice where enabled.	Session	Functional; managed through browser controls and the relevant feature.

These are WooCommerce’s documented defaults, rather than a confirmed inventory of every cookie currently set by JLT. Extensions and custom configurations may change the technologies or durations involved. Session codes can be associated with personal information even when a cookie does not contain a person’s name. WooCommerce

III. Account Access and Authentication

Where you sign in, authentication cookies and related session technologies may maintain your signed-in status, recognize authorized account access, and support account security.

Where Google or Microsoft sign-in is enabled, the provider may also use its own technologies during authentication. The information processed depends on the sign-in integration, permissions, provider settings, and your interaction with that service.

Disabling authentication cookies may prevent access to Customer, Innovator, Vendor, or Employee account features. Signing out ends the relevant application session but does not necessarily remove every cookie stored by an independent provider.

IV. Payment and Fraud-Prevention Technologies

Payment services may use cookies, browser storage, scripts, and device information to operate payment features, authenticate transactions, detect suspicious activity, and reduce fraud.

For supported Stripe payment features, Stripe explains its use of cookies and similar technologies in its Cookie Policy and Privacy Policy. Its processing may involve transaction context and technical information about the browser or device. stripe.com

The presence of a payment integration does not establish that every technology described in the provider’s own policy operates on JLT’s website. Payment-related technologies must be classified according to their actual purpose and configuration; optional advertising is not treated as essential merely because the same provider also processes payments.

V. Analytics and Performance Measurement

Where analytics tools are enabled, they may process page views, referral sources, interaction events, browser and device characteristics, approximate location, timestamps, and identifiers used to distinguish visits.

These tools may help assess website performance, identify technical problems, and understand how visitors use product, service, careers, and account pages.

Analytics technologies that require consent are subject to that requirement. A tool’s “analytics” label does not, by itself, make it essential or anonymous.

The use of Google sign-in, Google Merchant Center, or Google Search Console does not itself establish that Google Analytics cookies are installed on the website.

VI. Advertising Pixels and Marketing Measurement

Where advertising technologies are enabled, they may record interactions such as viewing a product, adding an item to a cart, submitting an inquiry, or completing a purchase. Depending on the configuration, information may be associated with browser identifiers, advertising identifiers, or other permitted customer information.

Relevant purposes may include measuring campaigns, attributing conversions, creating advertising audiences, or displaying interest-based advertisements.

Where these activities constitute a sale, sharing, or targeted advertising under applicable law, the required notices and choices apply. Optional advertising technologies must not be represented as necessary for shopping, submitting a job application, or requesting a service.

A link to JLT’s social media page does not, by itself, establish that an advertising pixel from that platform is active.

VII. Spam Prevention and reCAPTCHA

Where reCAPTCHA or another automated abuse-prevention service is enabled, it may process technical and interaction information to assess whether activity appears legitimate or automated.

Depending on the service, this may include IP address, browser characteristics, cookies, and interactions with the relevant page or form.

The specific service, information handling, and required provider notices depend on the implemented configuration. The presence of a contact or registration form does not itself establish that reCAPTCHA is active.

VIII. Embedded Videos and Social Features

Where a page includes an embedded video, social feed, map, sharing feature, or similar third-party content, the provider may receive technical information when the content loads or when you interact with it.

Information may include IP address, browser details, the page containing the feature, interaction events, and existing provider identifiers. If you are signed into the provider’s service, it may associate activity with your account according to its own practices.

Where required, optional embedded content is subject to consent before loading. Following an ordinary external link takes you to the third party’s service, where its privacy practices apply.

IX. Preferences and Your Controls

Your browser generally allows you to review, block, or delete cookies and manage certain website permissions. Blocking essential technologies may affect authentication, carts, checkout, or other requested functionality.

Where JLT provides a cookie-preference control, you can use it to manage the categories available through that control. Where prior consent is legally required, optional technologies must remain inactive until the necessary consent is obtained.

Deleting cookies, changing browsers, or using another device may require you to set preferences again. Browser controls do not necessarily stop server-side disclosures or every type of tracking technology.

Global Privacy Control and traditional Do Not Track settings are distinct mechanisms. JLT honors legally required opt-out signals where applicable. The website’s actual response to each mechanism must be described accurately.

X. Questions

For questions about cookies, tracking, or associated personal information, contact info@jlogisticsandtrade.com with the subject “Cookie Privacy Request.”

Before publication: this is explanatory policy text, not a verified live inventory. JLT’s active analytics, advertising, security, authentication, embedded-content, and consent tools still need inspection to establish their exact providers, cookie names, durations, classifications, and working controls.

An embedded video, social feature, or external service can receive technical information when it loads or when you interact with it. The relevant provider’s privacy notice explains its independent processing.

Where required, optional technologies are activated only after the appropriate consent. You may use the available cookie settings and browser controls to manage choices. Restricting essential cookies can interfere with sign-in, carts, and checkout. Clearing cookies or switching devices may require you to set preferences again unless a legally required account-wide choice applies.

Cookie preference control :

You can manage cookies through your browser settings, including reviewing, blocking, or deleting stored cookies. Blocking certain cookies may prevent account sign-in, shopping carts, checkout, or other requested features from working correctly. Deleting cookies or changing browsers or devices may require you to select your preferences again.

For assistance with cookie-related privacy requests, contact info@jlogisticsandtrade.com with the subject “Cookie Preferences.” Browser controls may not stop every tracking technology or server-side disclosure.

Implementation note—not policy text: This wording does not replace a working cookie-settings button. If optional tracking requires consent or an opt-out, the corresponding website control still needs to be implemented and linked here.

Do Not Track response:

Do Not Track Response: Some browsers offer a “Do Not Track” (“DNT”) setting that signals a preference concerning online tracking. JLT’s website does not currently change its collection or use of information automatically in response to DNT signals. Enabling DNT therefore does not, by itself, disable cookies, analytics, or other tracking technologies.

You may manage cookies through your browser settings and use any privacy controls available on our website. Browser DNT signals are distinct from Global Privacy Control (“GPC”) and other legally recognized opt-out preference signals. Where applicable law requires us to honor such signals, we will do so.

For questions or assistance, contact info@jlogisticsandtrade.com with the subject “Tracking Privacy Request.”

Global Privacy Control and other recognized signals :

Global Privacy Control and Other Recognized Signals: Global Privacy Control (“GPC”) is a browser or extension setting that communicates a preference to opt out of certain sales or sharing of personal information. Where applicable law requires JLT to recognize GPC or another opt-out preference signal, we will treat a valid signal as a request to opt out of the activities covered by that law, including applicable sharing for cross-context behavioral advertising.

The scope of a signal depends on applicable requirements and whether it can be associated with your browser, device, or account. You may need to enable the signal on each browser or device you use. A recognized opt-out does not necessarily disable essential shopping, authentication, payment, or security functions, and it does not automatically constitute a deletion request.

For assistance, contact info@jlogisticsandtrade.com with the subject “Privacy Opt-Out Request.” Contacting us is not a substitute for automatic recognition where required.

Implementation note not policy text: JLT’s signal detection and enforcement have not been verified. Before publication, confirm that required signals actually prevent covered disclosures through advertising tags, pixels, and relevant server-side integrations.

A browser’s Do Not Track setting and a legally recognized opt-out preference signal are different mechanisms. We will honor applicable legal obligations for recognized opt-out signals.

12. Marketing and service communications

Where permitted and subject to required consent, we may send news, product updates, promotions, or information about JLT services. You can unsubscribe from promotional email using the included link or contact us using the details above. Where promotional texts are offered, the enrollment disclosure identifies the program, required consent, and opt-out method; follow the message instructions to stop them.

Marketing choices do not prevent necessary communications about an existing order, safety issue, account security, legal obligation, or service you requested. Creating an account or placing an order is not a blanket agreement to every marketing channel.

Marketing configuration:

Marketing Communications and Preferences: JLT may offer promotional communications about products, services, innovation programs, events, and business opportunities. Where enabled, email or SMS providers process contact information, subscription preferences, consent records, delivery information, and related engagement data to administer these communications.

Enrollment may occur through a clearly identified subscription form or an optional marketing choice presented during registration, checkout, or another interaction. Creating an account, purchasing a product, requesting a quote, applying for a job, or submitting an innovation proposal does not, by itself, authorize every form of marketing. We obtain consent where required and distinguish promotional communications from necessary order, service, and security messages.

Email: You may unsubscribe from promotional emails using the unsubscribe link provided in the message or by contacting info@jlogisticsandtrade.com. Unsubscribing does not prevent necessary communications about existing transactions, account security, product safety, or legal obligations.

Text Messages: Where promotional SMS is offered, the enrollment notice explains the program, consent requirements, expected message frequency, applicable charges, and cancellation instructions. Consent to promotional texts is not a condition of purchasing. You may follow the message’s opt-out instructions, including replying STOP where supported. Providing a telephone number for delivery coordination or authentication does not, by itself, authorize promotional texts.

Abandoned-Cart Messages: Where enabled and legally permitted, JLT may send reminders about an incomplete purchase using contact information associated with that shopping session. These reminders are subject to applicable marketing and consent requirements. An incomplete purchase is not treated as an order or authorization to charge a payment method.

Customer-List Advertising: Where used, JLT may provide selected contact identifiers to an advertising platform to match audiences, measure campaigns, or manage advertising delivery. Identifiers may be hashed before transmission; hashing does not necessarily make them anonymous. Such processing is subject to applicable notice, consent, and opt-out requirements, including requirements concerning sales, sharing, and targeted advertising.

Marketing preferences are maintained as necessary to honor your choices. We may retain limited suppression information so that an unsubscribe or opt-out request remains effective.

13. When we disclose information

We disclose personal information only for an appropriate purpose, including to:

Technology and operational providers: hosting, website maintenance, authentication, security, communications, support, accounting, and other necessary tools.
Payment and fraud providers: transaction processing, refunds, verification, fraud prevention, and dispute resolution.
Fulfillment and service partners: manufacturers, suppliers, warehouses, carriers, freight forwarders, customs brokers, installers, and project professionals involved in the requested work.
Professional advisers: accountants, insurers, auditors, and legal advisers where necessary and subject to applicable duties.
Authorized people: your organization, account administrators, representatives, or collaborators where you authorize the disclosure or the relevant account arrangement permits it.
Authorities and other parties: when legally required or reasonably necessary to protect rights, investigate wrongdoing, prevent harm, or establish or defend claims, subject to applicable law.
Transaction counterparties: in connection with a proposed or completed merger, financing, restructuring, acquisition, or sale of business assets, subject to applicable safeguards and any additional consent required for particular information.

Providers acting on our behalf should be subject to appropriate contractual restrictions. Some recipients, such as financial institutions, customs authorities, or independent carriers, may also act independently under their own notices and obligations.

We do not publish private order information or innovation submissions merely because someone holds a different portal role.

14. Sale, sharing, targeted advertising, and sensitive information

Privacy laws can define “sale” or “sharing” more broadly than an exchange for money. Certain advertising pixels, customer-list uploads, or cross-site tracking may fall within those definitions.

Required factual disclosure before publication:

No Sale of Personal Information: Jay Logistics & Trade LLC has never sold personal information and will not sell personal information. This commitment applies to information entrusted to JLT by customers, applicants, employees, contractors, vendors, innovators, and other individuals across our products, services, and account portals.

We do not sell customer lists, contact details, purchase histories, application materials, innovation submissions, or other personal information to data brokers or other purchasers.

JLT may disclose information as reasonably necessary to process payments, fulfill orders, coordinate services, administer accounts, evaluate applications, protect security, or comply with legal obligations, as described in this Privacy Policy. These disclosures must be assessed according to their actual purpose, recipient use, and applicable contractual restrictions.

For questions about this commitment or other privacy matters, contact info@jlogisticsandtrade.com with the subject “Privacy Request.”

Opt-out method:

Privacy Choices and Opt-Out Requests: To submit a privacy request, email info@jlogisticsandtrade.com with the subject “Privacy Opt-Out Request.” Describe the choice you wish to exercise and provide only the information reasonably necessary to identify the relevant account or activity. Do not include passwords, full payment details, or government identification.

JLT does not sell personal information. Requests concerning any applicable advertising-related sharing or targeted advertising will be handled in accordance with applicable law. You may unsubscribe from promotional emails using the unsubscribe link in those messages.

We will not require you to create an account to submit an applicable opt-out request.

We obtain consent for sensitive-data processing where required. We do not treat ordinary acceptance of this policy as consent to sell sensitive personal information. If a proposed practice requires a specific statutory notice, consent, or opt-out process, that process must be implemented before the practice begins.

15. International processing and legal bases

Information may be stored in, transferred to, or accessed from the United States and other countries where our providers or authorized partners operate. Privacy protections and government access rules may differ between countries.

Where the EEA, United Kingdom, or other applicable law restricts an international transfer, we use a legally valid mechanism appropriate to that transfer, such as an applicable adequacy decision or appropriate contractual safeguards, and supplementary measures where necessary. We do not claim certification under a transfer framework unless actually certified.

Applicable transfer details:

Where the GDPR, UK GDPR, or comparable law applies, or legal bases are, as appropriate: performance of a contract or requested precontractual steps; compliance with legal obligations; legitimate interests in operating and protecting our business and responding to requests where those interests are not overridden by your rights; and consent for processing that requires it. We identify a different lawful basis in a specific notice where necessary. Consent can be withdrawn prospectively without making prior lawful processing unlawful.

Where information is necessary for a contract or legal requirement, we explain the requirement and consequences of not providing it. Without essential delivery details, for example, we may be unable to fulfill an order. Optional marketing information is not required merely to purchase a product.

16. Retention and deletion

We retain personal information for the period reasonably necessary for the disclosed purpose, considering the nature of the information, the relationship, statutory requirements, limitation periods, and legitimate needs to resolve disputes, prevent fraud, and maintain security.

The retention schedule must address:

accounts and preferences during the relationship and a defined period after closure or inactivity;
orders, invoices, tax, payment, and refund records for applicable accounting and legal periods;
support, warranty, and dispute records for the relevant service and claims period;
innovation and engineering files according to the project agreement and applicable record requirements;
vendor records during onboarding and the relationship and for applicable post-contract requirements;
applicant and workforce records under the applicable notice and law;
cookies, analytics, authentication, and security logs according to their purposes and risk; and
privacy requests, consent records, suppression lists, and backups as necessary to document compliance and maintain recovery.

Retention schedule:

Retention Schedule and Criteria

I. General Retention Principles

JLT retains personal information for the time reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested products and services, and satisfy applicable legal obligations.

Retention depends on the category of information, the purpose of collection, the duration of the relationship, contractual requirements, applicable recordkeeping rules, and relevant limitation periods. Different records associated with the same person may therefore have different retention periods.

We do not retain personal information indefinitely merely because it might become useful in the future. Where a fixed period cannot reasonably be specified, the criteria below determine the appropriate period.

II. Accounts and Portal Profiles

Customer, Innovator, Vendor, and Employee account information is retained while reasonably necessary to administer the account and the associated relationship.

Following account closure, termination, or extended inactivity, we assess whether information remains necessary for outstanding orders, projects, payments, security, compliance, or legal claims. Information retained for those purposes is limited to what is reasonably necessary.

Account closure does not automatically delete separate transaction, employment, vendor, or project records.

III. Orders, Payments, Invoices, and Tax Records

Order details, invoices, deposits, payment references, refunds, and related accounting records are retained for applicable tax and financial recordkeeping periods and for the time necessary to resolve outstanding transactions or disputes.

The retention period is determined by the relevant jurisdiction, record type, transaction date, reporting obligations, and any pending audit, investigation, or claim.

Payment providers may independently retain information under their own legal obligations and privacy notices. JLT’s deletion of a local transaction reference does not necessarily delete a provider’s records.

IV. Shipping, Delivery, Customs, and Returns

Delivery contacts, shipment records, customs documents, tracking information, return authorizations, and receipt confirmations are retained as necessary to complete fulfillment, administer returns, investigate losses or damage, and meet applicable transportation, customs, accounting, and claims requirements.

Detailed delivery instructions or temporary access information are retained only while needed for the relevant delivery, service, or documented issue.

V. Customer Support, Warranties, and Complaints

Support correspondence, complaint records, defect photographs, and warranty information are retained while the matter remains open and for a reasonable period afterward based on the applicable warranty, product-support needs, legal requirements, and potential claims.

Where a record is relevant to an ongoing safety issue, recall, investigation, or dispute, it may be retained until that matter and the applicable preservation requirements are resolved.

VI. Quotes, Consultations, and Service Requests

Contact information, project descriptions, proposed budgets, scheduling preferences, and quote correspondence are retained while an inquiry or proposal is active and for a reasonable follow-up period.

If the request becomes a contract, necessary information becomes part of the project or transaction record. If the request does not proceed, retention is based on whether further communication is reasonably expected, whether the person has requested continued contact, and whether a documented legal or administrative need remains.

VII. Engineering, Manufacturing, Design, and Innovation

Project files, drawings, models, specifications, testing records, innovation submissions, and related personal information are retained according to the project agreement and the needs of development, production, delivery, maintenance, warranty support, and applicable legal obligations.

After completion or termination, retention depends on contractual confidentiality and return-or-destruction requirements, intellectual property arrangements, relevant technical recordkeeping duties, and potential claims.

Ownership of a design or other intellectual property does not independently justify retaining unrelated personal information indefinitely.

VIII. Vendor and Business Partner Records

Supplier applications, business contacts, qualifications, insurance records, contracts, procurement correspondence, and payout records are retained throughout the relevant evaluation or business relationship and afterward for applicable accounting, compliance, audit, and claims periods.

Unsuccessful or withdrawn vendor applications are retained only as reasonably necessary to conclude the evaluation, document relevant decisions, address disputes, or maintain an authorized future relationship.

IX. Job Applicants and Recruitment

Applications, résumés, interview correspondence, qualifications, references, and recruitment decisions are retained for the recruitment process and applicable employment-recordkeeping or claims periods.

Where an applicant is hired, relevant records may become part of the workforce file. Retaining an unsuccessful applicant’s information for future opportunities requires an appropriate disclosed basis and any consent required by law.

Background reports, identity documents, and accommodation information are subject to additional restrictions and applicable retention and disposal requirements. They are not retained merely for general marketing purposes.

X. Employees, Drivers, and Contractors

Workforce, payroll, tax, eligibility, licensing, training, assignment, and contractor-payment records are retained for the relationship and the periods required for each record type.

For regulated transportation activities, relevant driver-qualification and operational records are retained according to the requirements applicable to the activity. This may differ from the retention of ordinary recruitment or account information.

Termination of portal access does not require immediate destruction of employment or contractor records that must lawfully be preserved.

XI. Marketing Preferences and Consent Records

Marketing contact information is retained while there is an appropriate basis to communicate and until the information is no longer needed or an applicable withdrawal or deletion request is fulfilled.

Limited consent, unsubscribe, and suppression records may be retained to document permissions, resolve complaints, and prevent further unwanted communications. Retaining a suppression record does not authorize continued promotional contact.

XII. Cookies, Analytics, and Technical Logs

Cookies expire according to their configured durations or may be removed through available controls. Related server-side information may have a separate retention period.

Analytics and performance information is retained only as reasonably necessary for the disclosed measurement purpose. Security and error logs are retained according to their investigative value, sensitivity, operational needs, and applicable requirements.

An unresolved incident may justify preserving relevant logs beyond their ordinary period. It does not automatically justify retaining every unrelated log.

XIII. Authentication and Sensitive Information

Session credentials, authentication tokens, verification codes, identity documents, financial account information, and other sensitive records are retained only as necessary for their specific authorized purpose and applicable obligations.

Relevant retention criteria include credential expiration, revocation, completion of verification, termination of access, ongoing payment arrangements, and required compliance records.

Sensitive information is not retained solely because an ordinary account or business relationship continues when the specific need for that information has ended.

XIV. Recordings, AI Interactions, and Connected-Device Information

Where these features are used, recordings, transcripts, AI conversations, device diagnostics, telemetry, and location information are retained according to the purpose identified in the applicable feature notice.

Retention considers whether the information is needed to resolve a support issue, maintain an agreed project record, investigate a fault, address a safety matter, or meet a legal requirement. Information is not retained indefinitely for speculative future AI training or product development.

XV. Privacy Requests and Compliance Records

Records of privacy requests, verification steps, responses, consent choices, and opt-outs are retained as necessary to demonstrate compliance, honor continuing choices, investigate complaints, and meet applicable recordkeeping obligations.

Verification information is limited to what is reasonably necessary and is not repurposed for unrelated advertising or profiling.

XVI. Backups, Legal Holds, and Disposal

Information in backups may remain until the relevant backup cycle replaces or removes it. Where immediate removal is not reasonably feasible, retained backup information remains protected and is not used for unrelated purposes. Restoration procedures must account for applicable deletion and restriction requests.

A legal hold, audit, investigation, or reasonably anticipated dispute may suspend ordinary disposal for relevant records. Once the preservation requirement ends, those records are reassessed under the applicable retention criteria.

When personal information is no longer needed, JLT deletes, securely disposes of, or appropriately deidentifies it, subject to applicable law. Information retained under an exception is restricted to the purpose supporting that exception.

For retention questions or deletion requests, contact info@jlogisticsandtrade.com with the subject “Data Retention Request.”

Account deletion does not necessarily erase records we must lawfully retain. Where an exception applies, we limit further use to the permitted purpose. Information in backups may remain until the established backup cycle replaces or deletes it; restored systems must respect applicable deletion requirements. We may retain minimal suppression information to honor an unsubscribe request.

17. Security and incident handling

We use reasonable administrative, technical, and organizational measures appropriate to the information and risks. Access should be restricted to authorized personnel and providers with a legitimate need. Safeguards must reflect the actual hosting, authentication, permissions, maintenance, and payment arrangements.

Verified safeguard statement: We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information handled through JLT’s online store, account portals, and related services. These safeguards are proportionate to the information involved and the risks associated with customer orders, innovation submissions, vendor relationships, and workforce activities.

Access to personal information is limited according to authorized business responsibilities. When information is shared with domestic or international manufacturers, fulfillment partners, carriers, payment providers, or other service providers, we seek to limit disclosure to what is reasonably necessary for the relevant service and apply appropriate contractual protections where required.

No method of electronic transmission or storage is completely secure. We assess and update our safeguards as our platform, operations, and risks change. If a security incident requires notification under applicable law, we will provide the required notices.

No internet transmission or storage method is completely secure. If an incident triggers notification duties, we will provide notices required by applicable law. Report suspected unauthorized account access using the contact details above. Use a strong unique password and protect your devices and verification codes.

18. Your privacy rights

Depending on your location, our activities, and applicable exemptions, you may have rights to:

confirm whether we process your personal information and request access;
obtain information about categories, sources, purposes, and disclosures;
correct inaccurate information;
request deletion, subject to legal exceptions;
obtain an eligible portable copy;
withdraw consent for consent-based processing;
object to or restrict processing in qualifying circumstances;
opt out of covered sales, sharing, targeted advertising, or qualifying profiling;
limit certain uses or disclosures of sensitive personal information where applicable;
use an authorized agent as permitted by law;
appeal a denial where required; and
complain to the appropriate regulator.

These rights are subject to applicable legal scope and exceptions. We do not unlawfully discriminate against you for exercising them. Some necessary processing remains required to provide a service you request.

Submit requests to compliance@jlogisticsandtrade.com or through info@jlogisticsandtrade.com. Describe the request and provide enough information to locate the relevant records. Do not send passwords or full payment credentials. We verify identity proportionately where required and use request information for verification, response, security, and compliance. Authorized agents may need to provide proof of authority; direct verification may also be necessary where permitted.

We respond within the deadlines required by the law that applies to the request. If an extension or denial is permitted, we provide the required explanation. To appeal where available, use the same contact method with the subject “Privacy Appeal.” You may contact the relevant regulator if your concern is unresolved.

Texas and other U.S. residents

Where the Texas Data Privacy and Security Act or another state privacy law applies, eligible individuals may exercise the applicable rights described above, including covered opt-outs and appeals. Applicability and exemptions vary, including for some business and employment information. Texas residents may submit a consumer complaint to the Texas Attorney General at https://www.texasattorneygeneral.gov/consumer-protection.

California residents

Where applicable, California law provides rights to know/access, correct, delete, opt out of sale/sharing, and limit qualifying sensitive-information uses, together with nondiscrimination and authorized-agent protections. If JLT is subject to the CCPA, the category descriptions in this policy must be supplemented with an accurate prior-12-month collection, disclosure, sale/sharing, and sensitive-information summary and the required request methods.

California disclosures:

California Privacy Notice

This section supplements the Jay Logistics & Trade LLC (“JLT,” “we,” “us,” or “our”) Privacy Policy for California residents. It covers personal information associated with our products, services, account portals, business relationships, recruiting, and workforce activities. Rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), apply where JLT and the relevant processing fall within the law’s scope.

1. Activities Covered

This notice covers personal information handled in connection with:

Products and purchases: apparel, consumer goods, electronics, J-JACK products, hydraulics, robotics, medical and healthcare products, carbon steel, plastics, industrial materials, vehicles, automotive parts, trailers, heavy equipment, electric vehicle manufacturing, and lawn and agricultural products.

Services: logistics, transportation, freight, distribution, sourcing, manufacturing, engineering, product development, 3D modeling and design, lawn care, agriculture, and custom commercial solutions.

Innovation and business inquiries: proposals, project consultations, development activities, supplier relationships, partnerships, and investment-related communications.

Account portals: Customer, Innovator, Vendor, and Employee registration, authentication, communications, and authorized activities.

Careers and workforce relationships: applications, recruitment, interviews, driver and contractor onboarding, employment administration, and authorized internal access.

A product or service category does not itself determine the personal information collected. For example, purchasing a healthcare product does not automatically mean JLT collects medical records.

2. Categories of Personal Information

Depending on your relationship with JLT and the features you use, relevant personal information may include:

Category	Examples
Identifiers and contact information	Names, email addresses, telephone numbers, account identifiers, IP addresses, company contacts, and billing, delivery, or service addresses.
Customer and commercial records	Purchases, selected product options, quotes, invoices, deposits, transaction references, payment status, shipping records, returns, warranties, and support history.
Internet and electronic activity	Browser and device information, website interactions, session activity, cookie identifiers, authentication events, and technical or security logs.
Location information	Delivery destinations, pickup locations, service properties, project sites, and approximate location inferred from IP address. These are distinct from precise device geolocation.
Project and service information	Project contacts, requirements, budgets, schedules, drawings, specifications, models, photographs, access instructions, and correspondence containing personal information.
Professional and employment information	Résumés, employment history, qualifications, references, availability, professional licenses, driver qualifications, application correspondence, and relevant vendor or contractor credentials.
Education information	Education, training, certifications, and qualifications submitted for recruitment or a professional role.
Communications and submitted media	Emails, messages, support submissions, reviews, comments, photographs, videos, and other materials you provide. This does not establish that calls or meetings are recorded.
Preferences and inferences	Stated interests, communication preferences, service requirements, and preferences reasonably derived from relevant interactions where those features are used.
Sensitive personal information	Account credentials and, where legitimately required through a designated process, government identifiers, tax details, financial account information, or other legally protected information.

We do not request sensitive information simply because you browse products or submit an ordinary inquiry. Do not include passwords, full payment credentials, government identifiers, medical records, or unrelated sensitive information in public comments or general project forms.

Collection of background-check information, accommodation information, precise location, biometric information, or other specially protected information requires an appropriate process and any additional notice or authorization required by law.

3. Sources of Information

Relevant information may be obtained:

Directly from you through accounts, purchases, applications, forms, uploads, and communications.

From your authorized representative, employer, organization, or project administrator.

Automatically through website, account, and device interactions.

From Google or Microsoft when you choose an enabled sign-in option and authorize the relevant permissions.

From payment providers, suppliers, manufacturers, carriers, warehouses, and other parties involved in your transaction or service.

From recruitment sources, references, and authorized verification providers where appropriate and legally permitted.

From publicly available professional or business sources where relevant to a legitimate business relationship.

4. Purposes of Collection and Use

We use relevant personal information to administer accounts; process orders and payments; prepare quotes; coordinate projects and services; evaluate applications and proposals; manage supplier and workforce relationships; communicate with you; provide support; maintain and improve the platform; prevent fraud and unauthorized access; maintain records; and comply with legal obligations.

For specific activities:

Customer accounts and purchases. Information supports checkout, fulfillment, invoices, tracking, returns, warranties, and customer service.

Logistics and trade. Shipment contacts, pickup and delivery locations, cargo information, and necessary customs details support transportation, distribution, and related coordination.

Manufacturing, engineering, and design. Project contacts and relevant submitted materials support assessment, pricing, sourcing, technical development, prototyping, production, and project management.

Lawn and agricultural services. Property addresses, scheduling details, service requirements, site photographs, and necessary access instructions support the requested work.

Innovation. Applications, proposals, project files, and communications support evaluation and collaboration. Confidentiality and intellectual property rights remain subject to applicable agreements.

Vendors. Business contacts, qualifications, contracts, fulfillment information, and authorized payment records support supplier evaluation, procurement, service delivery, and relationship administration.

Careers and workforce activities. Application information supports qualification reviews, interviews, recruitment communications, and authorized onboarding. Relevant workforce information supports assignments, contract administration, payroll or vendor payments, and required records. Required screening notices and authorizations are provided separately.

Submitting an application, proposal, or service request does not by itself authorize unrelated promotional communications.

5. Disclosures and Recipients

Depending on the activity, relevant recipients may include:

Hosting, authentication, security, communications, support, and other technology providers.

Payment processors, financial institutions, accounting providers, and fraud-prevention providers.

Manufacturers, suppliers, warehouses, carriers, freight forwarders, customs brokers, installers, and service contractors.

Engineers, designers, project specialists, and authorized collaborators.

Hiring personnel and recruitment, screening, payroll, or workforce providers actually engaged for the relevant purpose.

Legal advisers, accountants, insurers, auditors, and other professional advisers.

Authorities or other parties where disclosure is legally required or otherwise permitted to protect rights, address security issues, or establish or defend claims.

Appropriate parties involved in a proposed or completed business transfer, subject to applicable safeguards.

Recipients may operate in the United States or other countries. International processing is addressed in the international-processing provisions of this Privacy Policy.

Portal registration does not authorize unrestricted disclosure among Customer, Innovator, Vendor, and Employee users. Access and disclosures must relate to the person’s authorized responsibilities and the relevant purpose.

6. Sales, Sharing, and Sensitive Information

California law distinguishes ordinary business-purpose disclosures from a “sale” of personal information or “sharing” for cross-context behavioral advertising. Classification depends on actual practices, contractual arrangements, and recipient uses. Advertising pixels or customer-list uploads may constitute covered sharing even when no money changes hands.

Where applicable, California residents may direct JLT to stop covered sales or sharing and limit qualifying uses or disclosures of sensitive personal information. Acknowledgment of this policy does not itself constitute consent to these activities.

The platform’s cookies and tracking disclosures explain applicable technologies and controls. Browser Do Not Track settings and Global Privacy Control are different mechanisms. Where applicable law requires recognition of an opt-out preference signal, JLT will honor that requirement.

7. Your California Privacy Rights

Subject to applicable requirements and exceptions, you may have the right to:

Know the categories and specific pieces of personal information collected about you.

Receive information about sources, processing purposes, and recipient categories.

Request correction of inaccurate personal information.

Request deletion of personal information.

Receive an eligible portable copy.

Opt out of covered sales or sharing for cross-context behavioral advertising.

Limit qualifying uses and disclosures of sensitive personal information.

Submit requests through an authorized agent.

Exercise applicable rights without unlawful discrimination or retaliation.

Where the CCPA applies, eligible applicants, employees, contractors, and business contacts are not excluded merely because their information relates to a professional relationship. oag.ca.gov

8. Submitting a Request

Send requests to info@jlogisticsandtrade.com with the subject “California Privacy Request.” Describe the request and identify your relationship with JLT, such as customer, applicant, employee, contractor, vendor, or innovator.

Do not send passwords, complete payment credentials, or unnecessary sensitive information.

We may verify identity before fulfilling access, correction, or deletion requests. Verification will be proportionate to the request and information involved. Authorized agents may need to establish their authority, and direct verification may be required where legally permitted.

Opt-out requests are handled according to their applicable rules rather than automatically requiring the verification used for access or deletion requests.

We respond within applicable legal deadlines and explain any permitted extension or denial. Information supplied for a request is used for verification, response, security, and compliance purposes.

9. Retention and Deletion Exceptions

Retention depends on the purpose of processing, the duration of the relationship, applicable recordkeeping obligations, project agreements, warranty and support needs, security requirements, and relevant claims periods.

Deletion does not require destruction of information that JLT is legally permitted or required to retain, including information necessary to complete transactions, comply with legal obligations, maintain appropriate security, or establish or defend claims. Retained information remains subject to applicable protections and use restrictions.

10. California “Shine the Light”

Where California Civil Code Section 1798.83 applies, eligible California customers with an established business relationship may request information about certain disclosures of personal information to third parties for those parties’ direct marketing purposes during the preceding calendar year.

Send requests to info@jlogisticsandtrade.com with the subject “California Shine the Light Request.” JLT will respond as required by applicable law.

11. Reviewing Information and Policy Changes

Available account settings may allow you to review or update personal information. You may also request assistance using the contact method above.

The effective and last-updated dates appear at the beginning of this Privacy Policy. Material changes are communicated as described in its update provisions, with additional notice or consent where required.

Publication note—not part of the policy: If the CCPA applies, this section still needs JLT’s verified preceding-12-month category-by-category collection, disclosure, and sale/sharing history, plus any required additional request methods. The actual Do Not Track response and third-party tracking practices must also be stated. Those facts cannot be established from the product and service categories alone. oag.ca.gov

use roman numerals to label the sections so it doesnt confuse the whole section and area all together

California Privacy Notice

I. Activities Covered

This notice covers personal information handled in connection with:

Products and purchases: apparel, consumer goods, electronics, J-JACK products, hydraulics, robotics, medical and healthcare products, carbon steel, plastics, industrial materials, vehicles, automotive parts, trailers, heavy equipment, electric vehicle manufacturing, and lawn and agricultural products.

Services: logistics, transportation, freight, distribution, sourcing, manufacturing, engineering, product development, 3D modeling and design, lawn care, agriculture, and custom commercial solutions.

Innovation and business inquiries: proposals, project consultations, development activities, supplier relationships, partnerships, and investment-related communications.

Account portals: Customer, Innovator, Vendor, and Employee registration, authentication, communications, and authorized activities.

Careers and workforce relationships: applications, recruitment, interviews, driver and contractor onboarding, employment administration, and authorized internal access.

A product or service category does not itself determine the personal information collected. For example, purchasing a healthcare product does not automatically mean JLT collects medical records.

II. Categories of Personal Information

Depending on your relationship with JLT and the features you use, relevant personal information may include:

Category	Examples
Identifiers and contact information	Names, email addresses, telephone numbers, account identifiers, IP addresses, company contacts, and billing, delivery, or service addresses.
Customer and commercial records	Purchases, selected product options, quotes, invoices, deposits, transaction references, payment status, shipping records, returns, warranties, and support history.
Internet and electronic activity	Browser and device information, website interactions, session activity, cookie identifiers, authentication events, and technical or security logs.
Location information	Delivery destinations, pickup locations, service properties, project sites, and approximate location inferred from IP address. These are distinct from precise device geolocation.
Project and service information	Project contacts, requirements, budgets, schedules, drawings, specifications, models, photographs, access instructions, and correspondence containing personal information.
Professional and employment information	Résumés, employment history, qualifications, references, availability, professional licenses, driver qualifications, application correspondence, and relevant vendor or contractor credentials.
Education information	Education, training, certifications, and qualifications submitted for recruitment or a professional role.
Communications and submitted media	Emails, messages, support submissions, reviews, comments, photographs, videos, and other materials you provide. This does not establish that calls or meetings are recorded.
Preferences and inferences	Stated interests, communication preferences, service requirements, and preferences reasonably derived from relevant interactions where those features are used.
Sensitive personal information	Account credentials and, where legitimately required through a designated process, government identifiers, tax details, financial account information, or other legally protected information.

III. Sources of Information

Relevant information may be obtained:

Directly from you through accounts, purchases, applications, forms, uploads, and communications.

From your authorized representative, employer, organization, or project administrator.

Automatically through website, account, and device interactions.

From Google or Microsoft when you choose an enabled sign-in option and authorize the relevant permissions.

From payment providers, suppliers, manufacturers, carriers, warehouses, and other parties involved in your transaction or service.

From recruitment sources, references, and authorized verification providers where appropriate and legally permitted.

From publicly available professional or business sources where relevant to a legitimate business relationship.

IV. Purposes of Collection and Use

Customer accounts and purchases. Information supports checkout, fulfillment, invoices, tracking, returns, warranties, and customer service.

Logistics and trade. Shipment contacts, pickup and delivery locations, cargo information, and necessary customs details support transportation, distribution, and related coordination.

Lawn and agricultural services. Property addresses, scheduling details, service requirements, site photographs, and necessary access instructions support the requested work.

Submitting an application, proposal, or service request does not by itself authorize unrelated promotional communications.

V. Disclosures and Recipients

Depending on the activity, relevant recipients may include:

Hosting, authentication, security, communications, support, and other technology providers.

Payment processors, financial institutions, accounting providers, and fraud-prevention providers.

Manufacturers, suppliers, warehouses, carriers, freight forwarders, customs brokers, installers, and service contractors.

Engineers, designers, project specialists, and authorized collaborators.

Hiring personnel and recruitment, screening, payroll, or workforce providers actually engaged for the relevant purpose.

Legal advisers, accountants, insurers, auditors, and other professional advisers.

Authorities or other parties where disclosure is legally required or otherwise permitted to protect rights, address security issues, or establish or defend claims.

Appropriate parties involved in a proposed or completed business transfer, subject to applicable safeguards.

Recipients may operate in the United States or other countries. International processing is addressed in the international-processing provisions of this Privacy Policy.

VI. Sales, Sharing, and Sensitive Information

VII. Your California Privacy Rights

Subject to applicable requirements and exceptions, you may have the right to:

Know the categories and specific pieces of personal information collected about you.

Receive information about sources, processing purposes, and recipient categories.

Request correction of inaccurate personal information.

Request deletion of personal information.

Receive an eligible portable copy.

Opt out of covered sales or sharing for cross-context behavioral advertising.

Limit qualifying uses and disclosures of sensitive personal information.

Submit requests through an authorized agent.

Exercise applicable rights without unlawful discrimination or retaliation.

Where the CCPA applies, eligible applicants, employees, contractors, and business contacts are not excluded merely because their information relates to a professional relationship.

VIII. Submitting a Request

Do not send passwords, complete payment credentials, or unnecessary sensitive information.

Opt-out requests are handled according to their applicable rules rather than automatically requiring the verification used for access or deletion requests.

IX. Retention and Deletion Exceptions

X. California “Shine the Light”

Send requests to info@jlogisticsandtrade.com with the subject “California Shine the Light Request.” JLT will respond as required by applicable law.

XI. Reviewing Information and Policy Changes

Available account settings may allow you to review or update personal information. You may also request assistance using the contact method above.

California Privacy Notice

I. Activities Covered

This notice covers personal information handled in connection with:

Products and purchases: apparel, consumer goods, electronics, J-JACK products, hydraulics, robotics, medical and healthcare products, carbon steel, plastics, industrial materials, vehicles, automotive parts, trailers, heavy equipment, electric vehicle manufacturing, and lawn and agricultural products.
Services: logistics, transportation, freight, distribution, sourcing, manufacturing, engineering, product development, 3D modeling and design, lawn care, agriculture, and custom commercial solutions.
Innovation and business inquiries: proposals, project consultations, development activities, supplier relationships, partnerships, and investment-related communications.
Account portals: Customer, Innovator, Vendor, and Employee registration, authentication, communications, and authorized activities.
Careers and workforce relationships: applications, recruitment, interviews, driver and contractor onboarding, employment administration, and authorized internal access.

A product or service category does not itself determine the personal information collected. For example, purchasing a healthcare product does not automatically mean JLT collects medical records.

II. Categories of Personal Information

Depending on your relationship with JLT and the features you use, relevant personal information may include:

Category	Examples
Identifiers and contact information	Names, email addresses, telephone numbers, account identifiers, IP addresses, company contacts, and billing, delivery, or service addresses.
Customer and commercial records	Purchases, selected product options, quotes, invoices, deposits, transaction references, payment status, shipping records, returns, warranties, and support history.
Internet and electronic activity	Browser and device information, website interactions, session activity, cookie identifiers, authentication events, and technical or security logs.
Location information	Delivery destinations, pickup locations, service properties, project sites, and approximate location inferred from IP address. These are distinct from precise device geolocation.
Project and service information	Project contacts, requirements, budgets, schedules, drawings, specifications, models, photographs, access instructions, and correspondence containing personal information.
Professional and employment information	Résumés, employment history, qualifications, references, availability, professional licenses, driver qualifications, application correspondence, and relevant vendor or contractor credentials.
Education information	Education, training, certifications, and qualifications submitted for recruitment or a professional role.
Communications and submitted media	Emails, messages, support submissions, reviews, comments, photographs, videos, and other materials you provide. This does not establish that calls or meetings are recorded.
Preferences and inferences	Stated interests, communication preferences, service requirements, and preferences reasonably derived from relevant interactions where those features are used.
Sensitive personal information	Account credentials and, where legitimately required through a designated process, government identifiers, tax details, financial account information, or other legally protected information.

III. Sources of Information

Relevant information may be obtained:

Directly from you through accounts, purchases, applications, forms, uploads, and communications.
From your authorized representative, employer, organization, or project administrator.
Automatically through website, account, and device interactions.
From Google or Microsoft when you choose an enabled sign-in option and authorize the relevant permissions.
From payment providers, suppliers, manufacturers, carriers, warehouses, and other parties involved in your transaction or service.
From recruitment sources, references, and authorized verification providers where appropriate and legally permitted.
From publicly available professional or business sources where relevant to a legitimate business relationship.

IV. Purposes of Collection and Use

Customer accounts and purchases. Information supports checkout, fulfillment, invoices, tracking, returns, warranties, and customer service.

Logistics and trade. Shipment contacts, pickup and delivery locations, cargo information, and necessary customs details support transportation, distribution, and related coordination.

Manufacturing, engineering, and design. Project contacts and relevant submitted materials support assessment, pricing, sourcing, technical development, prototyping, production, and project management.

Lawn and agricultural services. Property addresses, scheduling details, service requirements, site photographs, and necessary access instructions support the requested work.

Innovation. Applications, proposals, project files, and communications support evaluation and collaboration. Confidentiality and intellectual property rights remain subject to applicable agreements.

Vendors. Business contacts, qualifications, contracts, fulfillment information, and authorized payment records support supplier evaluation, procurement, service delivery, and relationship administration.

Careers and workforce activities. Application information supports qualification reviews, interviews, recruitment communications, and authorized onboarding. Relevant workforce information supports assignments, contract administration, payroll or vendor payments, and required records. Required screening notices and authorizations are provided separately.

Submitting an application, proposal, or service request does not by itself authorize unrelated promotional communications.

V. Disclosures and Recipients

Depending on the activity, relevant recipients may include:

Hosting, authentication, security, communications, support, and other technology providers.
Payment processors, financial institutions, accounting providers, and fraud-prevention providers.
Manufacturers, suppliers, warehouses, carriers, freight forwarders, customs brokers, installers, and service contractors.
Engineers, designers, project specialists, and authorized collaborators.
Hiring personnel and recruitment, screening, payroll, or workforce providers actually engaged for the relevant purpose.
Legal advisers, accountants, insurers, auditors, and other professional advisers.
Authorities or other parties where disclosure is legally required or otherwise permitted to protect rights, address security issues, or establish or defend claims.
Appropriate parties involved in a proposed or completed business transfer, subject to applicable safeguards.

Recipients may operate in the United States or other countries. International processing is addressed in the international-processing provisions of this Privacy Policy.

VI. Sales, Sharing, and Sensitive Information

VII. Your California Privacy Rights

Subject to applicable requirements and exceptions, you may have the right to:

Know the categories and specific pieces of personal information collected about you.
Receive information about sources, processing purposes, and recipient categories.
Request correction of inaccurate personal information.
Request deletion of personal information.
Receive an eligible portable copy.
Opt out of covered sales or sharing for cross-context behavioral advertising.
Limit qualifying uses and disclosures of sensitive personal information.
Submit requests through an authorized agent.
Exercise applicable rights without unlawful discrimination or retaliation.

Where the CCPA applies, eligible applicants, employees, contractors, and business contacts are not excluded merely because their information relates to a professional relationship.

VIII. Submitting a Request

Send requests to info@jlogisticsandtrade.com with the subject “California Privacy Request.” Describe the request and identify your relationship with JLT, such as customer, applicant, employee, contractor, vendor, or innovator.

Do not send passwords, complete payment credentials, or unnecessary sensitive information.

Opt-out requests are handled according to their applicable rules rather than automatically requiring the verification used for access or deletion requests.

We respond within applicable legal deadlines and explain any permitted extension or denial. Information supplied for a request is used for verification, response, security, and compliance purposes.

IX. Retention and Deletion Exceptions

X. California “Shine the Light”

Send requests to info@jlogisticsandtrade.com with the subject “California Shine the Light Request.” JLT will respond as required by applicable law.

XI. Reviewing Information and Policy Changes

Available account settings may allow you to review or update personal information. You may also request assistance using the contact method above.

EEA and United Kingdom residents

Where applicable, you may exercise access, rectification, erasure, restriction, portability, objection, and consent-withdrawal rights. You may object to direct marketing and qualifying legitimate-interest processing. You may complain to the supervisory authority in your country of residence, workplace, or alleged infringement. UK residents may contact the Information Commissioner’s Office at https://ico.org.uk/.

19. Automated decisions, AI, and connected products

Ordinary fraud screening or automated website tools may help identify suspicious activity or technical problems. We provide additional notice and applicable rights if we use solely automated decisions or profiling with legally significant or similarly significant effects.

The sale or preorder of a connected product does not itself mean JLT receives Bluetooth activity, precise location, device telemetry, contacts, or recordings. Before enabling a connected J-JACK application, device telemetry, or another data-generating service, we provide a specific notice describing the data, purposes, permissions, recipients, retention, and controls.

Likewise, introducing AI support or using submitted material with an external AI provider requires a clear description of the actual processing, including relevant provider access and any model-training use. This policy is not blanket permission to train AI models on confidential project files.

Current feature status: Artificial Intelligence, Connected Devices, Location Information, Automated Decisions, and Recordings

I. Scope and Feature Availability

This section explains how personal information is handled in connection with artificial intelligence (“AI”), connected products, device diagnostics, location-based features, automated processing, and recordings where those technologies are used in JLT’s products or services.

These provisions apply across relevant Customer, Innovator, Vendor, and Employee activities, including shopping, logistics, engineering, manufacturing, design, recruitment, and support.

The description of a technology in this policy does not mean that every JLT product or service includes it. Actual collection depends on the feature provided, its configuration, your interaction with it, and any required permissions. Where additional notice or consent is required, JLT provides it before beginning the relevant processing.

II. Artificial Intelligence and AI-Assisted Services

Where JLT uses an AI-enabled feature, personal information processed through that feature may include submitted questions, messages, relevant account or transaction context, uploaded documents, and information necessary to respond to the request.

Depending on the feature, AI-assisted processing may support:

Responding to product or service inquiries.
Organizing support requests and directing them to appropriate personnel.
Summarizing correspondence or project requirements.
Assisting with engineering, design, manufacturing, or logistics documentation.
Searching relevant business information.
Supporting administrative or recruitment workflows, subject to applicable restrictions.

The applicable feature notice will identify its purpose and explain material information handling that is not already clear from the surrounding context.

Do not submit passwords, full payment credentials, government identifiers, medical records, or unrelated sensitive information to an AI feature. Confidential drawings, proprietary code, innovation submissions, customer records, and workforce information require handling consistent with the applicable authorization and confidentiality obligations.

AI-generated responses may be inaccurate or incomplete. Product specifications, quotations, engineering requirements, employment decisions, and contractual commitments must be confirmed through the appropriate JLT process.

III. AI Providers, Human Access, and Model Training

Where an external AI provider processes information on JLT’s behalf, the relevant arrangement must address the information transmitted, processing purposes, access, retention, security, and applicable restrictions.

Depending on the service, submitted information and generated outputs may be accessible to authorized JLT personnel or provider personnel for permitted purposes such as support, troubleshooting, security, or legally required review. Any material provider use beyond delivering the requested feature must be disclosed accurately.

Uploading information to JLT does not, by itself, grant unrestricted permission to use that information to train a general-purpose AI model.

Before using personal information or confidential submissions for model training beyond the originally disclosed purpose, JLT will assess the applicable legal basis, contractual restrictions, provider terms, and any additional notice or consent required. A later policy update does not automatically authorize incompatible reuse of previously collected information.

IV. Connected Products and Device Telemetry

Where a connected product, including a J-JACK application or compatible device, transmits operational information, the applicable product notice will explain what is collected and whether it remains on the device, is transferred to your phone, or is transmitted to JLT or a service provider.

Depending on the actual product design, telemetry may include:

Device identifiers, model information, and software or firmware versions.
Connection status, pairing events, and communication errors.
Commands, operating events, and timestamps.
Battery or power status.
Diagnostic codes, fault reports, and crash logs.
Sensor measurements supported by the product.
Application performance and update information.

Telemetry may constitute personal information when associated with an account, identifiable user, device, location, or other identifying record.

Where collected, relevant information may support connectivity, diagnostics, technical assistance, maintenance, security, product reliability, or safety investigations. Additional uses require an appropriate disclosure and legal basis.

Purchasing or preordering a connected product does not itself establish that JLT receives all information generated by that product.

V. Bluetooth and Other Device Permissions

A mobile application may request Bluetooth or nearby-device permissions to discover, pair with, or communicate with compatible equipment. Operating-system permission requirements vary by device and software version.

A Bluetooth permission request does not itself establish that JLT receives your precise location. The application’s actual processing and feature-specific notice determine whether location information is accessed or transmitted.

Where supported, you may manage permissions through your device settings. Denying or withdrawing a permission may prevent the associated feature from working. Instructions should explain any available alternative method of operating or accessing the product.

Camera, microphone, photo-library, notification, or other permissions must relate to an actual feature and be accompanied by any required explanation or consent.

VI. Location Information

Location information may arise in different ways:

Addresses you provide: billing, delivery, pickup, property-service, installation, or project locations.
Approximate location: information inferred from an IP address or similar technical information.
Precise device location: GPS or other information identifying a device’s location with greater accuracy.
Operational tracking: location information associated with an authorized vehicle, shipment, driver, or field-service activity.

These categories are distinct. Providing a delivery address does not authorize continuous tracking of your phone.

Where precise location or operational tracking is used, the relevant notice will explain the purpose, collection frequency, whether background collection occurs, recipients, retention, and available controls. JLT obtains consent or another legally valid authorization where required.

Device permissions can be managed through the operating system. Withdrawing permission stops future access through that permission, subject to the device’s functionality; it does not automatically delete previously retained records.

Employment, contractor, fleet, and field-service tracking requires appropriate notice and must not be treated as authorized merely because a person has an Employee or Vendor account.

VII. Automated Processing and Significant Decisions

Routine automated processing may support functions such as order confirmations, request routing, account verification, security alerts, and transaction screening.

Automated assistance is different from a decision based solely on automated processing that produces legal or similarly significant effects. Relevant examples may include certain employment, eligibility, financial, or access decisions, depending on the circumstances and applicable law.

Before implementing a covered automated decision process, JLT will provide any required explanation of:

The decision and its purpose.
The information used.
The role of automation and any human review.
Meaningful information about the relevant logic where legally required.
Potential consequences for the individual.
Available rights to object, opt out, obtain human intervention, or contest the outcome.

An ordinary support chatbot response does not, by itself, establish a final employment decision, binding commercial quotation, or contractual approval.

VIII. Calls, Meetings, Audio, and Video

Where JLT records a telephone call, video meeting, demonstration, training session, interview, or support interaction, notice and consent will be provided as required by the laws applicable to the participants and circumstances.

A recording may contain names, voices, images, messages, shared screens, documents, and other information disclosed during the interaction. The relevant notice will identify the purpose, such as documenting requested support, maintaining an agreed project record, training, or resolving a dispute.

Where transcription, AI-generated meeting notes, or automated summaries are used, the notice will explain the relevant processing and external provider involvement where required.

Where practicable, participants may ask about a non-recorded alternative. Availability depends on the service and applicable requirements.

A participant’s recording is not automatically authorized by JLT’s own notice. Anyone independently recording an interaction remains responsible for applicable permissions and legal requirements.

IX. Submitted Media and Biometric Processing

Photographs, videos, voice messages, and other media voluntarily submitted to JLT may be used for the purpose for which they were provided, such as reviewing a defect, documenting a service site, evaluating a project, or addressing a support request.

Receiving a photograph or voice recording does not itself mean JLT creates biometric identifiers or performs identity recognition.

Any processing that creates or uses biometric identifiers for identification or another regulated purpose requires a separate assessment and any specific notice, consent, retention rules, and safeguards required by applicable law.

X. Access, Sharing, and International Processing

Information covered by this section may be accessed by authorized personnel and providers reasonably necessary to operate the relevant feature, deliver support, investigate security or safety issues, or satisfy legal obligations.

Depending on the feature, recipients may include cloud providers, application developers, AI providers, communications platforms, diagnostic providers, or authorized technical partners.

Access by a developer or contractor must be limited to the authorized assignment. A development relationship does not itself authorize unrelated use, publication, advertising, or model training involving customer, applicant, workforce, or innovation information.

International processing is subject to the international-transfer provisions of this Privacy Policy and any additional protections required for the particular information.

XI. Retention and Security

Information is retained according to the relevant purpose, its sensitivity, the relationship, applicable contractual terms, and legal requirements. Different periods may apply to diagnostic logs, support recordings, AI conversations, security records, and product-safety documentation.

Information is not retained indefinitely merely because it could become useful for future AI development.

JLT applies reasonable safeguards appropriate to the information and processing involved. Access, provider arrangements, permissions, and retention practices must reflect the actual feature. No technology or safeguard can guarantee complete security.

XII. Your Choices and Requests

Depending on the feature and applicable law, you may:

Manage device and application permissions.
Decline optional collection or withdraw consent.
Request access, correction, or deletion.
Ask whether an interaction is recorded or transcribed.
Request information about relevant providers and processing purposes.
Exercise applicable rights concerning sensitive information, profiling, or automated decisions.
Request human review where available or legally required.

Some choices may affect the associated feature. Withdrawal of consent does not invalidate earlier lawful processing or eliminate records that may lawfully be retained.

Send questions or requests to info@jlogisticsandtrade.com with the subject “Technology Privacy Request.”

20. Reviews, comments, and public content

Content posted to a public area may be visible to other visitors and indexed or copied by search engines or third parties. The display name, profile image, and other fields shown with the submission depend on the feature. Do not put private contact information, order details, credentials, or confidential project material in public content.

You can request correction or removal through the available tools or by contacting us. We may need to retain limited moderation, transaction, or legal records. Removal from our site does not guarantee removal of copies held by independent third parties or search engines.

21. Children

Our business services and account portals are intended for adults and authorized business users, rather than children under 13. We do not knowingly collect personal information from children under 13 through these services. If you believe a child has submitted information, contact us so we can assess and take appropriate action.

Where a higher age threshold or additional protections apply, we follow the applicable requirements. We will not launch a child-directed feature or knowingly process children’s information without appropriate safeguards and notices. Product availability does not independently authorize minors to enter contracts or create restricted business accounts.

22. External websites and third-party services

The platform may link to independent websites, providers, or marketplaces. Their notices govern their independent processing. Using Google or Microsoft sign-in does not imply that those companies endorse JLT. A provider link or logo does not mean JLT controls that provider’s privacy practices.

Where JLT acts only as a processor/service provider for an organization’s data under a separate agreement, the organization determines the relevant purposes and handles requests in accordance with that arrangement. We assist as contractually and legally required.

23. Changes to this policy

We update this policy when our practices or applicable requirements change. The updated version will show its last-updated date. We provide additional notice or request consent before material changes where required. A policy update does not retroactively authorize a previously undisclosed use that requires a new legal basis or consent.

24. Contact us

For privacy questions, rights requests, account-deletion requests, or concerns about information handling, contact:

Jay Logistics & Trade LLC — Privacy Requests
Email: compliance@jlogisticsandtrade.com . info@jlogisticsandtrade.com
Mail: info@jlogisticsandtrade.com, Houston, Texas, United States
Request form: info@jlogisticsandtrade.com
Telephone/alternative required request method: 940-268-2751

If you need an accessible version of this notice or assistance submitting a request, contact us using these methods.

Apparel & Goods

Carbon Steel & Manufacturing

Commercial Vehicles

Electronics

EV Production & Manufacturing

Heavy Equipment

Home & Consumer

Hydraulics

J - JACK

JLT Products

Lawn & Agriculture

Medical & Healthcare

Plastic & Materials

Robotics

Services & B2B

Trailers & Heavy Equipment

Used & New Auto Vehicle and Parts

Used & New Car Parts

Privacy Policy

Jay Logistics & Trade LLC

1. Who we are and what this policy covers

2. Information you provide

3. Information collected automatically

4. Information from other sources

5. How we use personal information

6. The four portals

Customer portal

Innovator portal

Vendor portal

Employee portal

7. Google and Microsoft sign-in

8. Passwords, verification, and account recovery

9. Payments, deposits, and financial records

Payment Information, Transaction Records, and Payment Providers

10. Domestic and international fulfillment and service delivery

11. Cookies, analytics, advertising, and embedded content

I. How These Technologies Work

II. Shopping Cart and Checkout Technologies

III. Account Access and Authentication

IV. Payment and Fraud-Prevention Technologies

V. Analytics and Performance Measurement

VI. Advertising Pixels and Marketing Measurement

VII. Spam Prevention and reCAPTCHA

VIII. Embedded Videos and Social Features

IX. Preferences and Your Controls

X. Questions

12. Marketing and service communications

13. When we disclose information

14. Sale, sharing, targeted advertising, and sensitive information

15. International processing and legal bases

16. Retention and deletion

Retention Schedule and Criteria

I. General Retention Principles

II. Accounts and Portal Profiles

III. Orders, Payments, Invoices, and Tax Records

IV. Shipping, Delivery, Customs, and Returns

V. Customer Support, Warranties, and Complaints

VI. Quotes, Consultations, and Service Requests

VII. Engineering, Manufacturing, Design, and Innovation

VIII. Vendor and Business Partner Records

IX. Job Applicants and Recruitment

X. Employees, Drivers, and Contractors

XI. Marketing Preferences and Consent Records

XII. Cookies, Analytics, and Technical Logs

XIII. Authentication and Sensitive Information

XIV. Recordings, AI Interactions, and Connected-Device Information

XV. Privacy Requests and Compliance Records

XVI. Backups, Legal Holds, and Disposal

17. Security and incident handling

18. Your privacy rights

Texas and other U.S. residents

California residents

California Privacy Notice

1. Activities Covered

2. Categories of Personal Information

3. Sources of Information

4. Purposes of Collection and Use

5. Disclosures and Recipients

6. Sales, Sharing, and Sensitive Information

7. Your California Privacy Rights