Your JLT Customer Workspace.
Access products, orders, account information, services, business solutions, shipping support, returns, technical assistance, and customer resources from one centralized portal.
Navigate JLT in Four Steps
Your Customer Portal acts as the starting point for purchases, services, solutions, account management, and support.
Browse Products
Explore JLT and J-JACK products, apparel, industrial products, equipment, electronics, components, and available pre-order products.
Shop JLT →Access Services
Explore logistics, manufacturing, engineering, sourcing, transportation, distribution, and additional JLT service capabilities.
View Services →Manage Orders
Review previous and active purchases, billing information, shipping addresses, payment methods, and other WooCommerce customer account information.
View Orders →Get Support
Get assistance with products, shipping, technical questions, returns, refunds, purchases, services, and account issues.
Get Support →Quick Access Center
Select the area you need and continue directly to the appropriate JLT or WooCommerce resource.
Products, Services & Solutions
JLT customers can purchase directly, request services, or work with JLT on larger commercial and technical requirements.
Shop JLT
Purchase available products through the connected WooCommerce storefront.
- J-JACK products
- Apparel
- Industrial products
- Electronics
- Manufacturing products
- Pre-orders
- Specialty products
JLT Service Network
Request business and operational assistance across JLT service areas.
- Logistics
- Transportation
- Manufacturing
- Engineering
- Procurement
- International distribution
- Lawn & agriculture
Custom Requirements
Customers with larger or more specialized needs can work with JLT beyond the standard storefront.
- Commercial purchasing
- Custom sourcing
- Product development
- Engineering solutions
- Manufacturing support
- International trade
- B2B projects
Need Assistance?
Contact JLT for support with account access, orders, shipping, products, returns, refunds, technical questions, services, or business requirements.
Account Dashboard Below
The next section can connect directly to logged-in WooCommerce customer data, including orders, customer details, addresses, account activity, support, and customer resources.
Customer Dashboard.
Manage your JLT customer relationship from one centralized workspace. Review orders, manage account information, access products and services, request assistance, manage returns, and connect with the JLT team.
Review active and previous purchases.
Manage billing and delivery information.
Access supported payment information.
Contact JLT for customer assistance.
Order Center
My Profile
Shop JLT
Browse JLT and J-JACK products, industrial products, apparel, electronics, equipment and available pre-orders.
Browse Products →JLT Services
Access logistics, manufacturing, engineering, procurement, transportation and additional JLT capabilities.
View Services →JLT Solutions
Request assistance for specialized, technical, commercial, sourcing, manufacturing, engineering or B2B requirements.
Explore Solutions →How Can We Help?
How Your JLT Account Works
Browse JLT products, services and solutions.
Complete eligible purchases through Shop JLT.
Review orders, addresses, payments and account details.
Access shipping, technical, return and account assistance.
Request services or larger JLT business solutions.
Manage Requests, Projects & Support.
Use the Customer Operations Center when your relationship with JLT goes beyond a standard purchase. Request quotations, submit service needs, manage product questions, begin larger projects, review support options, access documents, and connect directly with JLT.
Request a Quote
Request pricing for products, equipment, bulk purchases, commercial orders or custom requirements.
Request a Service
Begin a logistics, manufacturing, engineering, sourcing or operational service request.
Start a Solution
Work with JLT on specialized commercial, technical, manufacturing or business requirements.
Open Support
Request help with an order, account, product, shipment, return, payment or technical issue.
Customer Request Center
Product Customers
Use this area when your primary relationship with JLT involves purchasing products.
- Retail purchases
- J-JACK products
- Pre-orders
- Product variations
- Bulk purchase questions
- Product support
Service Customers
Use JLT services when your requirements involve operational or professional assistance.
- Logistics
- Manufacturing
- Engineering
- Transportation
- Procurement
- International distribution
Project Customers
Larger customer requirements can move into a dedicated JLT project or solution workflow.
- B2B purchasing
- Custom manufacturing
- Engineering projects
- International sourcing
- Commercial solutions
- Product development
Policies & Account Resources
Connect With JLT
Contact Jay Logistics & Trade LLC for customer support, sales questions, product inquiries, service requirements, shipping assistance, returns, technical support, or larger business projects.
Maintain accurate email, billing and shipping information.
Include your order number when requesting purchase support.
Complete payments only through authorized JLT checkout channels.
Use official JLT contact information for account assistance.