JLT LLC KYC

Know Your Customer (KYC) Policy

Document Title: Know Your Customer (KYC) Policy

Company: Jay Logistics & Trade LLC (JLT LLC)

Policy Owner: Compliance Department

Version: 1.0

Effective Date: JULY 2026

Review Frequency: Annually or as Required by Law

1. Purpose

Jay Logistics & Trade LLC (“JLT LLC,” “JLT,” “Company,” “we,” “our,” or “us”) maintains a risk-based Know Your Customer (“KYC”) program designed to verify customer identity, reduce fraud, support secure commercial transactions, comply with applicable legal requirements, and satisfy contractual obligations with payment processors, banking partners, logistics providers, and other business partners.

The objectives of this policy are to:

  • Verify customer identity where appropriate.
  • Verify business customers and authorized representatives.
  • Reduce fraud and unauthorized transactions.
  • Support compliance with applicable laws and regulations.
  • Promote secure domestic and international commerce.
  • Protect the integrity of the JLT platform.

2. Scope

This policy applies to:

  • Individual customers
  • Business customers
  • Vendors
  • Manufacturers
  • Suppliers
  • Engineering clients
  • Innovation Program participants
  • Logistics customers
  • International trade customers
  • Marketplace participants
  • Contractors where applicable

3. Risk-Based Approach

JLT LLC applies a risk-based approach to customer verification. The level of review depends on factors such as:

  • Type of customer
  • Type of products or services requested
  • Transaction value
  • Domestic or international transaction
  • Shipping destination
  • Product category
  • Payment method
  • Compliance or fraud indicators
  • Applicable legal requirements

Higher-risk transactions may require additional verification before processing.

4. Customer Information Collection

Individual Customers

JLT LLC may collect information such as:

  • Full legal name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Payment information processed through approved payment providers

Where appropriate for higher-risk transactions or legal compliance, JLT LLC may request additional identity documentation.

Business Customers

Business customers may be asked to provide:

  • Legal business name
  • Business address
  • Business registration information
  • Tax identification number (where applicable)
  • Authorized representative information
  • Business contact information
  • Shipping and billing information

Additional documentation may be requested for certain commercial transactions.

5. Identity Verification

Depending on the nature of the transaction, JLT LLC may verify:

  • Customer identity
  • Contact information
  • Business information
  • Shipping information
  • Billing information
  • Authorized representatives
  • Transaction consistency

Verification methods may include automated tools, manual review, or information provided by trusted third-party service providers.

6. Customer Risk Assessment

JLT LLC evaluates customer relationships using a risk-based process that may consider:

  • Transaction history
  • Purchase patterns
  • Geographic considerations
  • Product category
  • Payment method
  • Account activity
  • Shipping information
  • Documentation provided
  • Compliance indicators

Higher-risk transactions may receive additional review before approval.

7. Ongoing Monitoring

JLT LLC may monitor customer activity throughout the business relationship to identify:

  • Unusual purchasing behavior
  • Repeated failed payment attempts
  • Significant changes in account activity
  • Inconsistent billing or shipping information
  • Transactions requiring additional compliance review
  • Potential violations of JLT policies

Where appropriate, additional documentation or clarification may be requested.

8. Customer Due Diligence (CDD)

JLT LLC performs Customer Due Diligence appropriate to the level of risk presented by the customer and transaction.

CDD may include:

  • Verification of customer information
  • Review of business information
  • Review of shipping details
  • Review of transaction purpose where appropriate
  • Review of documentation supporting higher-risk transactions

9. Enhanced Due Diligence (EDD)

Enhanced Due Diligence may be performed for higher-risk situations, including:

  • Large commercial transactions
  • International shipments
  • High-value engineering or manufacturing projects
  • Transactions involving regulated products
  • Transactions requiring additional legal or regulatory review

EDD may involve requesting additional documentation or conducting further review before proceeding.

10. Fraud Prevention

JLT LLC maintains controls designed to reduce fraud, including:

  • Customer verification
  • Payment verification
  • Address verification
  • Transaction monitoring
  • Manual review of higher-risk transactions
  • Review of unusual purchasing patterns
  • Review of shipping information
  • Internal compliance review where appropriate

11. Compliance Reviews

JLT LLC may conduct compliance reviews to evaluate whether transactions comply with:

  • Company policies
  • Terms & Conditions
  • Prohibited Items Policy
  • Export Control & Sanctions Policy
  • Applicable laws and regulations
  • Payment processor requirements

Transactions may be delayed or declined if compliance concerns cannot be resolved.

12. Record Retention

JLT LLC maintains records relating to customer verification, transaction reviews, and compliance activities for periods required by applicable law or legitimate business purposes.

Access to such records is limited to authorized personnel with a legitimate business need.

13. Privacy & Data Protection

Customer information collected during KYC procedures is handled in accordance with the JLT LLC Privacy Policy and applicable data protection laws.

JLT LLC implements reasonable administrative, technical, and organizational safeguards designed to protect customer information against unauthorized access, disclosure, alteration, or destruction.

14. Employee Responsibilities

Personnel involved in customer onboarding, sales, compliance, logistics, or payment operations receive guidance on their responsibilities under this policy, including:

  • Collecting required customer information.
  • Escalating higher-risk transactions.
  • Maintaining confidentiality.
  • Following internal compliance procedures.
  • Reporting suspected fraud or policy violations through established channels.

15. Enforcement

JLT LLC reserves the right to:

  • Request additional information.
  • Delay transaction processing.
  • Decline or cancel transactions.
  • Restrict account functionality.
  • Suspend or terminate accounts.

Refuse to establish or continue a business relationship where required information cannot be reasonably verified or where significant compliance concerns exist.

16. Policy Review

This policy is reviewed periodically and may be updated to reflect:

  • Changes in applicable laws.
  • Regulatory guidance.
  • Payment processor requirements.
  • Industry best practices.
  • Changes to JLT LLC products or services.
  • Fraud prevention and security improvements.

17. Contact Information

Questions regarding this KYC Policy or customer verification procedures should be directed to:

Jay Logistics & Trade LLC

Compliance Department

compliance@jlogisticsandtrade.com

Website: https://jlogisticsandtrade.com

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